How we work
A clear sequence from brief to delivered container, with one contact throughout.
The project sequence
Every order follows the same five stages. Timings below are typical; we confirm dates on your order confirmation.
| Stage | What happens | Typical time |
|---|---|---|
| 1. Brief | You send drawings, finishes, quantities, target market and delivery terms. | Day 0 |
| 2. Quotation | We confirm specification, MOQ, price, lead time and documents. | 1–2 business days |
| 3. Samples | Finish samples are made or picked and sent for approval. | 5–10 days plus courier |
| 4. Master sample & production | We seal an approved master sample, then produce your order. | 20–35 days |
| 5. Inspection & shipping | Pre-shipment check, photos, loading and documents. | 3–5 days plus freight |
What we need from you
- Product and finish references, or a physical sample to match
- Sizes and quantities per finish
- Fire or formaldehyde requirements for your market
- Packaging and labelling needs
- Delivery terms: FOB, CIF or delivered
Payment and documents
Payment terms are agreed per order; a deposit secures the production slot and the balance is due before shipment. With each shipment you receive a commercial invoice, packing list, bill of lading and the test documents agreed at quotation.
Communication
You have one contact from quotation to delivery, with production photos at key stages and a pre-shipment report.
Ready to talk about your project?
Send drawings, quantities and finishes, and we will reply within one business day.